Fixing the Xbox One Stereo Headset

My friends told me my mic was crackling or staticky, and my voice was cutting in and out. Communication is the key to victory… this has to be fixed!

The Xbox One doesn’t have a good way to self-test a microphone, so I used the Skype app’s test call (Echo123) to hear for myself. Using the stock chat headset worked fine. That meant the problem wasn’t with my system or controller – but between the Stereo Headset Adapter or headset itself.

After a few calls, I found that my voice would come through okay if I held the cable, near the 3.5mm plug, and pushed it in at a certain angle.

This indicated that there was a broken wire, or bad solder joint where the headset wires connect to the plug. Pushing them together was causing the wires to regain contact. OEM Xbox accessories carry an underwhelming three month warranty, and that’s long past. So we need to replace the plug ourselves.


The plug attached to the Stereo Headset is molded with plastic and didn’t appear to be salvageable, so I just cut it off. To replace, you’ll need a 3.5mm 4-pole TRRS plug, like these. There are different styles of plugs of varying sizes/difficulties. Most will require you to do some fine soldering.

Remember to slide the rear parts of the plug assembly onto the cord before attaching the forward part!

Strip off the insulation at the end of your headset cable to reveal 5 wires. Blue, Red, Black, White, Copper. So we need to figure out what each of these leads to, and where they need to get soldered on. The first question was answered by some good folks on the internet, and I always trust the information I get there!

  • Blue: Left Speaker
  • Red: Right Speaker
  • Black & Copper: Ground (Shield)
  • White: Microphone


Xbox One Stereo Headset Five Wires


Okay, so now we know what the wires are, but where do we attach them? There are a few standards that these plugs use which use the same plug, but flip some expected connections around. The Xbox Stereo Adapter uses the CTIA standard. That means from the tip down, we need to attach the wires in the same order they are listed above. You just have to determine which attachment points on the bottom end of your replacement plug are connected to those poles at the top.

For the particular replacement plug I am using, this is how all that translates into graphical form…


TRRS Diagram OMTP CTIA Xbox One


Now to attach the wires. The colored insulation on these little guys can be carefully shrunk/burned back with a soldering iron or torch. I’m no soldering expert, so I can’t offer much advice here. A pair of helping hands sure helps. I used tweezers to position the wires through the appropriate hole, from the inside out. Then applied heat, and a small amount of solder.


Helping Hands


Test that puppy out! Watch a video (like this one) to make sure the speakers are working properly. Then start a chat with friends or a Skype test call. If everything checks out, make sure the wires aren’t touching, slip a sleeve / heatshrink over the mess if applicable and re-install the cover piece that you slipped on earlier. Count yourself among the ranks of financially-frugal eco-friendly badasses, and go listen for some footsteps.


Xbox One Stereo Headset with new plug soldered

11 thoughts on “Fixing the Xbox One Stereo Headset

  1. H.P

    Sooooooo many thanks bro!!! YOU help me a lot!

    • Jeff

      Is there an easy way to tell which tabs are which. I don’t have a multimeter.

  2. Really appreciate this man! Saved me big bucks by not just throwing out a headset. Another tip for those doing it: The ground may be wrapped around the white wire so you have to separate it. Not sure why, but that’s how mine was. Other than that, follow as shown and you’ll be gaming in no time!

    • Ken Wells

      The Copper ground is wrapped around the white wire to serve as a shield for the Mic line to prevent (or at least reduce) hum pickup from power transformers, florescent lights, and other sources.

      • JB

        Working on a Sades SA807 headset and inside the white mic wire there is a red wire with a copper ground wrapped around it. Do you connect this copper ground to anything? I connected it to the ground ring and right audio is really quiet. Leave it off and left audio doesn’t have any words (movie). Perhaps I need to keep the copper ground inside the white mic insulation instead pulling it out? Doesn’t seem like that would matter. Right audio is a red/yellow cable, left audio is blue, and ground is green, along with this white mic with two wires in it. Whatever I try the audio seems to be quiet and not stereo. Leaving mic copper ground off is the best so far but not great. It’s a personal challenge now 🙂

        • JB

          Got it figured out! Right audio was actually green and ground was red/yellow cable. I connected the mic ground to red/yellow ground too. Sounds great.

      • Mark L

        Thank you that help me out a lot my color codes on my cord only matched 2. thanks

  3. mariano


  4. Awesome!!! Thanks – If Microsoft would just put a right angled plug on their overpriced headset there would be way less need to repair. Still…thanks for making it easier to fix ’em up. If any of you have broken head bands try a Bondic plastic welding kit. Only about 20+ $…amazing stuff! #notglue

  5. Alejandro murillo

    Wow gran aporte hermano . muchas gracias

  6. Neil

    Hi where can I buy a new cable

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